Yenasys: OmniChannel Contact Centre Platform

How Does This Work?


Increase Customer Satisfaction

Providing great customer service will satisfy both you and your targets. They get proper service, you get a proper revenue.!

Omnichannel Integration

Customers can reach your customer support through multiple channels like WhatsApp, Viber, Facebook Messenger, Telegram & etc.!

Unlimited Messaging


We provide unlimited inbound and outbound messages without a additional cost. So get more closer and reach more customers.!
Yenasys: Omnichannel Contact Centre

Chatbot to Automate your Conversations

Reduce pressure on your customer care team by automating repetitive tasks. Let our chatbots handle the recurring jobs so your agents can focus on the conversations that really matter.!

Auto Transfered conversation

Yena Bot Hands over the conversation to a customer care agent if the conversation becomes too complex. This way, you can still be of real value to your customers.

Media Messages to customers

Send your customers the Alerts, Notifications, Reminders with Images, Documents, Videos and Voice.

Reach 2.5 Billion people on the planet earth.

WhatsApp Business API Solution enable you to connect with your customers globally on their favorite messaging channel. Provide a seamless customer experience with rich content and the variety of features.!

Efficient Communication

The WhatsApp Business API Solution is a valuable and powerful tool for high quality conversations to enhance the customer service and improve your business results.

Rich Conversations

WhatsApp is one the most popular messaging channels on the planet allowing you to talk to customers in real-time and have relevant and rich conversations.

Secured Messaging Channel

As WhatsApp Business API provider we provide a cloud / onpremise based solution to securely host WhatsApp data. Our officially supported API is GDPR compliant and secured with end-to-end encryption.
WhatsApp Business API Sri Lanka
WhatsApp ChatBot - Banks

Banks

WhatsApp ChatBot - Hospitals

Health Care

WhatsApp ChatBot - Retail

Retail

WhatsApp ChatBot - Insurance

Insurance

WhatsApp ChatBot - Telecom

Communication

WhatsApp ChatBot - RealEstate

Real Estate

WhatsApp ChatBot - Government

Government

WhatsApp Business API
Facebook Messenger API
Telegram API
Viber Business API

Our reach so far!


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Happy Clients
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Messages
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Touch Points
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Our Awards


Choose your plan

  • Price
  • Multi Agent Support Dashboard & Analytics
  • No. of Customer Support User Accounts
  • No. of Conversations Per Month
  • WhatsApp Green Tick
  • Multiple Channels
  • SLA
  • Hosting
  • API Gateaway
  • Selection of Data Centre
  • AI/NLP Chatbot
  • Dedicated Support

SME


Enterprise

Cloud


Enterprise

OnPrem


API

Cloud

 

API

OnPrem

 


Transform your customer support today !


Book Online Demonstration

Some of Our Valued Customers

Nawaloka Hospital Sri Lanka WhatsApp Business API
Nawaloka Hospital Gampaha
LOLC
Atlas
Bio Oil Sri Lanka WhatsApp Business API,Facebook & Instagram Chatbot
Ninewells Hospital Sri Lanka WhatsApp Business API
Cargills Foodcity WhatsApp Business API Chatbot
Sampath Bank WhatsApp Business API,Facebook & Viber Chatbot
Conversational ChatBot
Conversational ChatBot
Conversational ChatBot
Dialog
Esoft WhatsApp Business API
Campus Direct WhatsApp Business API
NDB Wealth Management
Trainocate
Softlogic Life Insurance WhatsApp Business API
Softlogic Stockbrokers WhatsApp Business API
Smart Interaction for Digital Brokerage
National Water Supply and Drainage Board of Sri Lanka
Abans
Baby Cheramy
Healthguard
Siripela Homes & Construction
IMOS
Nawaloka Hospital - Negombo
JAT Holdings PLC WhatsApp Business API
Transco Cargo UAE
Bank of Ceylon
Alistithmar Capital | The Saudi Investment Bank
Associated Motor Finance PLC
ANC Education
First Capital Holdings PLC
Taaqeem

Our Awards and Recognition

NBQSA 2023 National ICT Awards
National Ingenuity Awards 2023
NBQSA 2022 National ICT Awards
National Ingenuity Awards 2021
NBQSA 2021 National ICT Awards
ITU Digital World 2021 SME Awards
Microsoft Startups - Sri Lanka
ICTA Spiralation Cohort 2020 - 2021
Entrepreneurship Studio from SLT Mobitel


Transform your customer support today !


Book Online Demonstration
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