Having the ability to send messages to a business for free at any time is incredibly convenient. But being able to tap the call button right within the chat takes that convenience to a whole new level.
Sometimes typing out your message might feel too slow, or you might prefer to discuss a sensitive matter that you don’t want to save in your chat history. In such cases, a quick voice conversation can be a far more practical and efficient solution. Now, both messaging and calling are seamlessly available in one place, without the need to switch devices or platforms .

Imagine setting up a new smart home device using instructions from the manufacturer’s website. At the final step, you notice the illustration in the guide doesn’t match your device. With a simple click on a dedicated video chat icon, you’re instantly connected to a trained specialist who can guide you through the process in real time. There’s no waiting in a call queue or scouring the internet for answers, ensuring your setup is completed smoothly without interruption or the frustration of starting over.

When considering the purchase of a high-value or technically complex product, speaking directly with an expert can provide much-needed reassurance. A personal conversation allows you to build trust and confidence in the advice you receive, fostering a sense of rapport that can be hard to achieve otherwise.
Additionally, if negotiations are involved, voice calls make it easier to discuss details and reach an agreement efficiently. The call-deep link feature once again enables seamless access to the right agent, ensuring you receive the guidance and assurance you need.